West Northamptonshire Council applied new parking charges in error between 1st April and 24th April 2026 in car parks in central Northampton and in its country parks.
Where possible, the Council will automatically reimburse payments made by card or electronic means. Therefore, this form must not be used for payments made by card or electronic means unless you are a blue badge holder who was charged in error.
Refund information
Reimbursement will be made in full for blue badge holders, and for those who paid to park in central Northampton car parks on bank holidays. In other cases, reimbursement will be made to reduce the charge paid to the level which should have been charged.
Please use this form to submit a refund request for parking payments made by cash between 1st and 24th April.
- Saturday or Sunday parking — Any car park where a fee of £3.00 was paid. You will be refunded 80 pence (the difference between the £2.20 fee and the £3.00 paid).
- Bank Holiday parking — Any car park where a £3.00 fee was paid on a Bank Holiday (Friday 3rd and Monday 6th April). You will be fully refunded.
- Increased hourly charge — Car parks where an increased hourly charge was paid. You will be refunded the difference between the increased tariff and the correct tariff (e.g. 30 mins 70p paid, correct tariff 50p, you will be refunded 20p). Applies to: Albion Place, Midsummer Meadow, Campbell Square, St Johns MSCP, Upper Mounts, The Ridings.
- Blue Badge holders — Can submit a request for a refund on any car park where they paid to park between 1st and 24th April.
If you paid by card or any other method other than cash then your refund will be processed automatically and you do not need to submit this form.
